Delivering Secure Solutions
Secure and reliable Hosted Telephone Systems...
WHO WE ARE
Securus Voice, part of the Securus Technology Group, delivers secure cloud Unified Communications & Collaboration solutions to Small & Medium-sized Businesses throughout the UK.
Securus Technology Group is a trusted managed network provider, offering next-generation infrastructure and bespoke, value added services.
Our technical expertise is matched by our dedication to deliver the highest quality solutions and support services to any size of business, across all sectors.
Securus provides flexible, infrastructure solutions specialising in private and public cloud infrastructure, access technologies, hosting and IT security.
As an independent provider, Securus are able to provide unprecedented quality of service and solutions because we have our own data centres and core network, as well as a highly-accredited technical helpdesk.
We pride ourselves on creating long-term partnerships with our customers and we make it our priority to offer bespoke network services that represent excellent value for money, backed by exceptional levels of support.
SOLUTIONS
Securus delivers a complete range of telecommunications services from the traditional to the latest VoIP and cloud technologies.
With over 20 years experience across the whole telecommunications sector, Securus have the knowledge, expertise and experience to ensure you get the right solution both for today and into the future.
TELECOMS
Reliable, secure and feature-rich telecommunications solutions are essential for businesses and Securus’ range of Hosted Telephone Systems and fixed line services include these as standard.
CONNECTIVITY
Robust connectivity is essential to maximise your technology investment. Whether you have a multi-site organisation or want to improve your network’s speed and reliability.
IT SUPPORT
Technology has changed the way we work and having the right equipment at the right time can make all the difference so we support your IT infrastructure wherever and whenever you need us.
"Securus have given us speed, resilience and excellent customer service. They are very responsive and proactive."
- Stephen Bowkett, Financial Director for Bristol Honda
CONSULTANCY-LED APPROACH
At Securus we believe passionately in engaging with you to understand your challenges, and working with you to design solutions to overcome them.
We combine our many years of technology expertise and experience with your understanding of your own business challenges and goals to create a bespoke solution that delivers better value-for-money or change a user experience, however difficult it may seem. Our experienced team will help you rationalise, consolidate and standardise your communications infrastructure to meet business demand, now and in the future. You’ll benefit from the experiences of industry veterans to ensure you won’t learn the hard way. This is how we build long-term relationships with our clients: they trust us to get the job done: On budget, first time, every time.
“In the modern world, business clients look at hotels as an extended work place. To deliver that experience, you must have first-class Wifi and large amounts of internet access. Securus delivered this for us: the service has been above and beyond anything we’d hoped for and I can’t recommend them highly enough.”
- Head of IT for 30 Site Hotel Chain
FROM OUR BLOG
Sharing our thoughts and vision. Here you can read insights from our industry and find out what makes us who we are.
Offices to be 30% less occupied by 2025
It’s no secret that the last 12-months will have had a dramatic impact on how businesses operate and a recent study by analysts IDC (International Data Corporation) predicts that whilst people are starting to return to work, offices will be 30% less occupied by 2025. By contrast, the analysis states that the number of home-workers … Read More
Read More
Introducing the Yealink T5 Premium Business Phone Range – Available on the Securus CallSwitch Platform
Yealink, the global leading provider of enterprise communication and collaboration solutions, has launched the new T5 Business Phone Series and VP59 Flagship Smart Video Phone – certified for use on the Securus CallSwith Hosted Telephone System. Being responsive to changes and demands in the marketplace, Yealink has designed and developed its novel T5 Series, the … Read More
Read More
How VoIP is helping our Professional Services customers
March 2020 proved to be a watershed moment for businesses in the UK as employees were told to stay at home unless absolutely necessary. Over the ensuing weeks and months, IT Departments up and down the land were now being asked to source and deploy solutions quickly to minimise disruption and downtime. Before long, many … Read More
Read More
The technology taking the pain out of Working From Home
It seems that Working from Home (WFH) has become the new 9-to-5 with more and more of us wanting it to stay that way, at least in part, as we emerge from the pandemic. However, as we set up offices in spare bedrooms or convert the dining room table to a desk, working remotely from … Read More
Read More
News: Securus Voice Speaks To The Business Post
Working from home has become the new 9-to-5 and even when some normality returns to the workplace, a majority of employees still want an element of flexibility with where they work. This provides a headache for business owners and IT Managers as they try to find the technology to support their teams. But the technology … Read More
Read More
What does £10 buy? More than you might think…
£10 doesn’t seem to get much these days. A nice bottle of wine? 12 First Class stamps? 12 Pack of Duracell Plus AA batteries? A full-featured Hosted Telephone System for your business? That’s right, the Securus CallSwitch Hosted Telephone System starts at just £10 per month and gives you everything you need to keep your … Read More
Read More
What is SoGEA?
Since the inception of ADSL back in the late 1990’s to order an broadband or xDSL product you’ve always needed a phone line to overlay the xDSL on. However, SoGEA (Single Order Generic Ethernet Access) now allows you to order your xDSL without the need for a separate Phone line. Why should you care? Reduced … Read More
Read More
Free Broadband Offer
As with any cloud-based service, the Securus CallSwitch Hosted Telephone System has been designed to work across any Internet connectivity from any provider. But our opinion is that the best practice is to use a dedicated connectivity circuit from the same provider as the telephones. This approach provides several key benefits over shared or 3rd … Read More
Read More
Christmas Hamper Competition – Results!
The Securus Christmas Hamper Competition proved to be a big hit and we recieved a large number of entries. Whilst we didn’t recieve a correct guess for the 87 chocolates in the bowl, Justine Barnes from Christians Against Poverty came closest with a guess of 75. Christians Against Poverty (CAP) is a Christian charity tackling … Read More
Read More
4 Benefits Of Moving To A VoIP Telephone System In 2021
If the pandemic has taught today’s businesses anything, it’s that they need reliable and redundant communication systems to deal with the times of emergency. Poor communication could lead to lower productivity and reduced sales. Voice of Internet Protocol (VoIP) is an excellent solution to complement or even replace current communication technologies and transitioning to a … Read More
Read More
How a Hosted Telephone System can help over Christmas
In a world dominated by digital technology, it is easy to forget that customers still want to the businesses that provide them with products and services. Unlike email, social media, and instant messaging, direct verbal communication ensures a personal touch and provides the customer with the opportunity to resolve their query quickly. As more and … Read More
Read More
The Securus Guide to Microsoft Teams
Remote working has been essential for businesses over recent months and for many, it’s something that has been adopted as a more permanent working arrangement. This presents business owners with several challenges for supporting colleagues that want or need to continue working away from the main office so we have put together this handy guide … Read More
Read More
How your phone can make Working From Home easier and more productive
The current pandemic has changed the way we live, work and play. It has made impacted massively on many businesses with employees being forced to work from home in a limited operational sense. Many people are speculating about the new normal but it’s clear that businesses will have to adapt to survive. For those who … Read More
Read More
Exclusive “Working From Home” Bundle
Cloud Managed Services Provider, Securus Voice Services has launched a new offer designed to help GM Chamber Members to support their staff as they work from home. Based on the new Yealink T54W wi-fi enabled handset, the offer provides all the technology a user would need to be an integrated part of the business but … Read More
Read More
What is VoIP
VoIP (Voice over Internet Protocol) is quite simply a technology that transmits voice over an IP based network such as a company’s internal LAN (Local Area Network) or the Internet. VoIP is gaining in popularity due to a number of benefits it holds over traditional forms of communication such as ISDN and is already extensively … Read More
Read More
Hosted Telephony for a Virtual PA
As people’s lives have got busier, and people juggle more and more competing demands, the virtual PA, or online PA, has emerged as a resource for people to manage these challenges. They can organise any part of a client’s life from work, personal, vacation etc. Typically virtual PAs can work for a number of clients … Read More
Read More
Hotel Telephony considerations in 2020
Ultimately every Hotel is different in terms of the needs and desires for there Telephony system. However, in this ever more competitive sector, the need to have the customer experience at the heart of your decision making is more critical than ever. Realistically in the modern times, what does the in room phone get used … Read More
Read More
