The Securus Guide to Microsoft Teams

November 26, 2020By Stephen DykesTechnology

Remote working has been essential for businesses over recent months and for many, it’s something that has been adopted as a more permanent working arrangement. This presents business owners with several challenges for supporting colleagues that want or need to continue working away from the main office so we have put together this handy guide … Read More

Exclusive “Working From Home” Bundle

November 12, 2020By Stephen DykesTechnology

Cloud Managed Services Provider, Securus Voice Services has launched a new offer designed to help GM Chamber Members to support their staff as they work from home. Based on the new Yealink T54W wi-fi enabled handset, the offer provides all the technology a user would need to be an integrated part of the business but … Read More

What is VoIP

September 28, 2020By Stephen DykesVoIP

VoIP (Voice over Internet Protocol) is quite simply a technology that transmits voice over an IP based network such as a company’s internal LAN (Local Area Network) or the Internet. VoIP is gaining in popularity due to a number of benefits it holds over traditional forms of communication such as ISDN and is already extensively … Read More

Hosted Telephony for a Virtual PA

September 28, 2020By Stephen DykesTelephony

As people’s lives have got busier, and people juggle more and more competing demands, the virtual PA, or online PA, has emerged as a resource for people to manage these challenges.  They can organise any part of a client’s life from work, personal, vacation etc.  Typically virtual PAs can work for a number of clients … Read More

Hotel Telephony considerations in 2020

September 28, 2020By Stephen DykesTelephony

Ultimately every Hotel is different in terms of the needs and desires for there Telephony system. However, in this ever more competitive sector, the need to have the customer experience at the heart of your decision making is more critical than ever. Realistically in the modern times, what does the in room phone get used … Read More